Privacy Policy for Triana Medical Center

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Effective Date: 01/15/2026

Triana Medical Center PLLC (“we,” “our,” or “the Clinic”) is committed to protecting the privacy and confidentiality of every visitor and patient. This policy explains how information is collected through our website and how it may be used, stored, and safeguarded in accordance with Texas law and the Health Insurance Portability and Accountability Act (HIPAA).

When you visit our website, request appointments, or submit forms, we may collect:

• Name, phone number, email address, and preferred contact method
• Appointment-booking details (including services such as GLP-1 programs priced at 1-month $199.99, 2-months $399.99, and 3-months $549.99)
• Health-related information you voluntarily provide
• Non-identifiable analytics data such as IP address, browser type, and pages viewed

Providing personal information online is always voluntary. No protected health information is required to browse general educational content.

Your information may be used to:

• Schedule and confirm appointments
• Communicate about services offered at the Clinic
• Improve website content and user experience
• Comply with legal and regulatory requirements
• Process cash-pay transactions or insurance claims when applicable

We do not sell, rent, or trade personal information to third parties for marketing purposes.

Any medical information submitted becomes part of the patient record and is protected under HIPAA. Website messages are routed to secure clinical systems and handled with the same confidentiality as in-office communications.

Cookies help our site function properly and allow analytics to improve performance. You may disable cookies in browser settings; some features may be limited.

We use trusted partners for:

• Online booking platforms
• Payment processors
• Collaborative pharmacy communication
• Waste and compliance vendors

Each partner is required to follow strict privacy and security standards.

Administrative, technical, and physical safeguards are used to protect information from unauthorized access. While no internet transmission is 100% risk-free, we employ encryption and secure networks consistent with healthcare industry standards.

Texas residents and patients may request:

• Access to their information
• Corrections to inaccurate data
• Limits on certain communications

Requests can be submitted using the contact details below.

Our website is not directed to children under 13. No information from minors is knowingly collected without parental consent.

Updates may occur as services expand or regulations change. Revised versions will be posted with a new effective date.

Triana Medical Center PLLC
6262 McPherson Rd, Suite 204
Laredo, Texas 78041
📞 956-477-3742

Email: frontdesk@trianamedicalcenter.com